The Times: MBA Podcasts

Ten of the world's leading business thinkers provide the latest in economics, management, finance, strategy and marketing as 30-minute podcasts. Times Online MBA Podcasts.

Tags: mba, podcast

Second Life Flooded

For a good cause: to highlight the potential devastating effect of climate change. Flood courtesy of Ogilvy for Adventure Ecology. They partnered with Anshe Chung who owns large amount of land and real estate on SL to make that possible. Brilliant idea. Via Giles Rhys Jones (see pictures on his blog).

Europeana: Google Books Competitor And Another Unimaginative Name For a European Project

Europeana: Only in French at the moment though one can search for books in other languages (including English). I haven't spent much time on it but I already struggled to get multiple filters at once in my search criteria. I can search for books in English or books written in the 2oth century but not for both at once... I assume that you can do it and that I am not fully awake yet on this Sunday morning to use the interface properly. So far Europeana has 12,000 public domain texts. Worth using as a complement to Google Books.

On my list of things that annoys me is why everything funded by the European Union as to have "Euro" something in the name? My take: it is the lowest common denominator that everyone can agree on so we will be stuck with dull names and creative decisions run by committees for the next 50 years.

Tags: europeana, google

Resident Advisor

I subscribe to the Resident Advisor podcast and cannot recommend it enough for all fans of electronic music. I missed "RA.033 Geddes" so if anyone there has it, please let me know where I can download it.

See Resident Advisor

NBC Universal and News Corp plan Youtube rival

NBC Universal and News Corp joined forces with Yahoo,AOL, MSN and of course News Corp's MySpace. Via Forbes. John Murrel sums it up quite nicely: It will be just like YouTube, only with less You.

Tags: Youtube

Breakout: new Japanese version (so it seems)

Does CSR impact consumers' purchasing habits?

Millward Brown talked to over 20,000 consumers in UK/US and found that only 4% of Brits/5% of Americans would boycott a product if they disagree with a company's ethic. This despite 87% of Brits/89% of Americans saying that firms should behave responsibly.

Via PR Week, UK edition.

Tags: csr

Hill & Knowlton commended at Revolution Awards

Our LG Chocolate bloggers relation campaign was commended in the technology/telecom category (the most crowded with 8 entries from the like of Nokia, Sony Ericsson, HP, Samsung...). See video on Revver. Category winner was the 118 118 campaign.

Tags: revolution awards

Revolution Awards tonight

I will be at the Revolution Awards tonight where Hill & Knowlton is nominated for the LG chocolate blog campaign. If you are there, please come and say "Hi!". Chances are that I will say"Hi" back.

Tags: revolution awards

Retailers get more traffic from social networks than search engines

Research company Hitwise found that TopShop, who created a Myspace profile for its Glasgow shop gets 4.63% of its visitors from Myspace, making the social network 3rd behind Google and MSN Hotmail in terms of traffic referrals. Fashion site ASOS has more visits from Myspace than Yahoo! Search and MSN UK search combined. Google is still leading the pack but social sites are increasingly taking on search engines. Obvious implication for marketers: re-evaluate your online spend to include social networks.

Via New Media Age, 15th of March 2007

Tags: myspace, topshop, hitwise, social networks

The Ad Generator

Mashup using Flickr picture.

Via ProgrammableWeb.

Viacom Sues YouTube For $1 Billion

Viacom's statement: "After a great deal of unproductive negotiation and remedial efforts by ourselves and other copyright holders, YouTube continues in its unlawful business model,'' (...) Therefore, we must turn to the courts.''

Via Bloomberg.

Tags: Youtube

Virtual Worlds Review tracker

Virtual Worlds Review tracks 28 virtual worlds. Include some white papers too.

Thank you Heather.

Tags: Second Life, virtual worlds

Do you find online consumer reviews useful?

How much do you use online consumer reviews? Do you find them useful? Tell us all in a short survey, help a final year MBA student complete his report, do a good deed and win a $20 Amazon gift certificate. All for 10 minutes of your time only!

Click on the link or paste it in your browser:

http://www.surveymonkey.com/s.asp?u=632133464397

Thank you

Sony to launch Second Life competitor

"Playstation Home", a 3D world will be free to all PS3 owners. Everyone will get a free flat (Habbo style), free clothes, a TV and stereo where you can stream programs. Plenty of opportunities for multi-players gaming too. I can't wait to see that and I can't wait to see Linden Labs' reaction too.

Via IT Wire.

Tags: Sony, Second Life

Future of television: Free Tube

"Welcome to FreeTube - a site that lets you watch TV online for free without the need for any special software, hardware or subscription service. We are a completely free alternative to cable television that lets you watch tv channels and tv shows online using just your browser".

Works well.

Tags: IPTV

A Second look @ Second Life

Second Life article. More articles on Ampersand.

A Second look @ Second Life

The Second Life tidal wave has finally crossed the Atlantic and is leaping on European shores. By in large, communication professionals are perplexed about whether they should surf the hype or not. But to their credit, they recognise a “PR opportunity” when they see one: over the last 6 months media coverage related to Second Life (SL) increased by nearly 150%[1] while SL blog mentions increased by 260%[2].

This begs the question: How long will the Second-Life media frenzy lasts? And if not for PR, what is the value of investing time and money with avatars when marketing budgets are under renewed pressure to deliver real dollar returns from real consumers?

While a reality check is overdue, I would argue that there is more than meets the eye in SL and there is genuine value to be extracted for brands that are willing to learn the dynamics of the ‘metaverse’ and play by its rules.

Second Life is a land of plenty, not of many
There are over 2.9 million registered users in SL[3] however most reports talk of about 300,000 active users and it is estimated that concurrent users are only around 20,000[4] (there are about twenty thousands users on average at the same time in SL). Marketers are interested in knowing their audience. Reliable estimates on SL demographics are hard to come by but it is thought that 25% to 45% of users come from outside the U.S, mostly from Canada, UK, Australia and Western Europe[5]. SL is developing fast outside North-America and local European enclaves such as a virtual Dublin or Parioli, a replica of a Roman street (the city, not the era…) are flourishing. The average SL user has a median age of 32 years old, with equal gender split[6].

Residents are marketing savvy and patriotic
Second Life residents have been busy shaping their “little” world since 2003 and it is only since last year than big corporations have discovered this vast untouched land, and decided to plant their flags on it. Some think that Second Life could turn into another ad funded Myspace. I won’t bet on that. The flood of announcements about companies being the first “fill in the blanks” in SL has triggered a growing backlash from residents against brands who are perceived to be invading their turf.[7] In addition, it is fair to say that the PR value of setting up a presence in SL follows the law of diminishing returns.

When corporations occupy virtual land, they often go unnoticed. The most popular places in SL are grassroots and resident -run (mostly in the casinos/nightclubs/ adult entertainment arena…). None of the corporate outposts is achieving decent traffic in comparison. According to New World Notes, the only corporate venue that gets decent traffic is Thomson who offers educational content, i.e. something of value[8]. A lesson to all?

The right rewards beckon companies with the right expectations
Despite the hype, SL is growing fast. And it is not alone: World of Warcraft passed 8 millions players in January[9] while the BBC is launching its own virtual world for children[10]. Consumers are moving away from watching TV commercials, magazines and online banners to places where they can be their own director and actor. If consumers are spending more time into virtual worlds it makes sense for their favourite brands to follow them in their virtual life. Toyota, Pontiac, American Apparel, Starwood Hotels are among those already established. Philips, ABN Amro and AOL have made announcement for 2007. Even the French socialist party has set-up an outpost in SL. Anecdotally; it is the only place where I saw avatars smoking…

To set expectations right, buying an island in SL or commissioning an avatar of your CEO will not terraform your brand into an epitome of coolness. The value is not in being present but in being active. Most companies in SL think about their presence from an advertising standpoint. That is a place for people to “experience the brand”. A visitor to such experiential venues (think agencies’ virtual offices or trendy company showrooms…) will quickly notice more often than less that these places are devoid of any life forms. SL is a platform for interaction and if there is no one to interact with, the fun of wandering up and down designer glass stairways quickly wane. Why stay or come back? Think about sustaining your investment: spend less in building a fancy shop and more in manning the shop floor!

Think co-creative marketing and immersive learning not clickable billboards
There are countless creative opportunities to promote your brand in SL, besides virtual billboards and showrooms. The only constraints are of the platform itself. Talking of which, it is worth mentioning that when more than 40 people/avatars are confined in one place, SL slows down considerably. When organising events it is therefore advised to prioritise quality over quantity as the inability to achieve the latter is seriously detrimental to the former. Technology blog Tech Crunch has another useful insight: holding SL only media announcements irritates time poor and technology challenged journalists[11] (who often writes about Second Life from their experience watching the corporate video on the website…)

SL residents like to create. Unless they are provided with tools to contribute to the “brand experience” there will treat your efforts the way you treat an ad poster: pretty to look at once, nothing more. Spending time with the SL natives and enrolling them to develop your SL footprint will increase the chance of successfully “blending in”. For example, you could launch a competition for SL residents to design your building or hire brand supporters to engage with visitors. If you stuck for ideas, just ask the natives. Could you sponsor local fashion designers or inviting a SL virtual car designer to your real design studio? How about limited digital versions of your products offered or sold underground to trendsetters to create some buzz? Or publishing a guide to the coolest venues?

The whole of SL is user generated, the very same trend driven by hard to reach Gen Y and Gen X consumers. What better place to gather first hand consumer insights or indulge in a bit of consumer ethnography? Your SL venue could be a perfect way to train your marketing staff across the world on social media, consumer trends and conduct workshops ; providing you with an opportunity to practice what you teach and to reduce your company’s carbon emissions.

By engaging with the virtual community and offering something of value, you will turn every interaction into a genuine understanding of what makes consumers want to create and converse. This is happening now, in virtual worlds, in Myspace or in Youtube. Stepping in Second Life is not about PR or showering avatars with ads. It provides an opportunity to understand the mindset of today’s connected consumers. This will turn your investment in Second Life into a real competitive advantage in First Life and deliver real dollar returns on your marketing investment.

-------------------------------------------------------------------------------- [1] Factiva. Percentage increase comparisons between months of August 2006 and January 2007.
[2] Blogpulse. Keyword mentions “Second Life” over last 6 months as of 25th of January 2007.
[3] http://secondlife.com/ as of 25th of January 2007.
[4] http://gigagamez.com/2006/12/18/second-life-hype-vs-anti-hype-vs-anti-anti-hype/
http://many.corante.com/archives/2007/01/04/
real_second_life_numbers_thanks_to_david_kirkpatrick.php
[5] http://www.secretlair.com/index.php?/clickableculture/entry/
second_life_stats_expanded_early_2006/
http://www.secondlifeherald.com/slh/2006/05/in_the_me tavers.html
[6] http://www.businessweek.com/innovate/conten t/oct2006/id20061030_869611.htm
[7] http://www.secondlifeherald.com/slh/2006/11/pr_flacks _banne.html
http://mutually- inclusive.typepad.com/weblog/2006/10/backlash_agains.html
[8] http://nwn.blogs.com/nwn/2006/10/why_mixed_reali.html
[9] http://www.blizzard.com/press/070111.shtml
[10] http://news.bbc.co.uk/1/hi/entertainment/6290585.stm
[11] http://www.techcrunch.com/2006/11/13/dell-to-make-announcement-in-second-life/

Tags: Second Life, marketing

A Second Look @ Second Life

I wrote an article on what marketers should realistically expect to achieve in Second Life for Ampersand, Hill & Knowlton's global newsletter. Would love to hear your views.

Tags: Second Life, Ampersand, hill & knowlton

Google challenging ITV to be UK’s top advertiser

ITV' estimated 2006 advertising revenues=£1.47 billion. Google’s UK advertising revenue =£825 million. Channel 4= £800 million.

Via The Times

Second Life finds a voice

Spatial audio through VOIP to be tested by Vivox next week with full roll-out end of March. I reckon that this will boost virtual commerce by making information exchange more natural (thanks to haggling).

Tags: second life

French elections fought in Second Life

The French socialist party has established an outpost in Second Life a few months ago where you can smoke "gitanes" and dream of a more equal virtual world where terraforming work is restricted to 35 hours a week only. Loic Le Meur, who has been campaigning on and offline for Nicolas Sarkozy has announced that he is opening an island for UMP supporters. Article in French - with pictures - on TF1 and Loic's blog.

Apparently, 12.73% of the SL population is French. Don't ask me how this figure was calculated...

Tags: second life, france, web 2.0

Milestone in 3D imagery: photo-realistic humans

See the picture of a virtual Korean actress on Gizmodo and the making of on the artist's site.

We teach the machines, Web 2.0 explained.

Love the video and the narrative. I will use it for a forthcoming workshop to explain web 2.0. to my PR colleagues.

Via Kevin Davis.
Tags: web 2.0

World statistics updated in real time

Worldometers: World Statistics updated in real time.

The Luke Johnson Phone Experiment

The coolest idea are usually the simplest. Luke Johnson invites you to call him on his mobile (he calls it a "cell phone" but he really means "mobile phone") to see how many people would call a stranger whose number they found on an Internet video. +1 602 435 3694

Tags: luke johnson

Fake blogging to be made illegal in UK, Europe

According to PR Week, print edition 9th of February 2007, "flogging" or fake blogging is likely to be made illegal when the EU's unfair commercial practices directive passes into UK law in december 2007. The directive prohibits "unfair commercial practices" such as "representing oneself as a consumer". This will of course applies to astroturfing in blogs but also in discussion groups or consumer rating websites.

Tags: astroturfing, flogs

The long tail of search

According to Read/Write Web, four search engines account for 99.99% of searches: Google, Yahoo!, MSN, and Ask.com. Charles S. Knight compiled the top 100 alternative search engines that makes up for the remaining 0.1%.

Yahoo! Pipes

Yahoo! Pipes lets you remix feeds and create new data mashups in a visual programming environment. Good idea. Would be nice to have more options to layout or export your output.

Tags: yahoo pipes

Wikileaks: Anonymous wiki for government and corporate whistleblowers

Wikileaks is "an uncensorable version of Wikipedia for untraceable mass document leaking and analysis. It combines the protection and anonymity of cutting-edge cryptographic technologies with the transparency and simplicity of a wiki interface." It i snot affiliated with Wikipedia, has already received 1.2 millin documents and will launch in February or March this year. More work for PR agencies...

Tags: wikileaks, PR

Wikipedia to launch Google search engine competitor?

Wikipedia founder Jimmy Wales talks about his vision for a user driven, open source search engine. The first beta will launch within a few months. EETimes.

Tags: wikipedia, google

What is better? A Mitchell or a Webb?

Anyone who uses the web for more than 6 months has become naturally trained to avoid online ads. My field of vision stops just below the banner line and ignores tedious leftish skyscrapers. Then came Apple’s latest campaign featuring Robert Webb and David Mitchell. I noticed the ads instantly and it worked a treat for me. It reminded me of what I didn’t like about other TV series and why Peep Show is definitely a superior entertainment product. I am now keener to buy the series’ DVDs.

Charlie Brooker of the Guardian reignited the PC v. Mac feud on his blog (look at the comments). You can see the ads there too.

Tags: apple, peep show

French join exodus for la vie en rosbif

Sunday Times article that perfectly summarises my feelings and the countless conversations I have with young French "refugees".

• Stifling bureaucracy,
• Stagnant labour market,
  
• Unwillingness of employers to give chances to young job applicants (...) because of attitudes often criticised as rigid,
• “In France if you read classics and history at university you can become a teacher, but not, say, a banker. Things are more flexible here (in London)",
• “People here can laugh at themselves, it’s part of good manners, but people take themselves a lot more seriously in France.”

Google to loose "Gmail" in Europe?

German entrepreneur Daniel Giersch trademarked "G-Mail" in 2001 for his company doing emails... After a court case and failed talk of a settlement, Giersch was awarded the right to use "G-mail". He plans to bring the matter to the European court to validate his claim across Europe. In the meantime, Google will have to use "Google mail". Article in French.

Wikipedia issues warning to PR agencies

About writing about clients they represent on Wikipedia (or paying others to do so). "If it persists they will be banned". Front page of PR week UK.

Tags: wikipedia, PR

Scoble Not Getting Attention

A most bizarre post from Robert Scoble about one of his stories on Intel not being linked by Engadget. Interesting insight into the mind of "A-List" bloggers. Seth Finkelstein's comment: "It must be very nice to be an A-lister. Then even your complaints about not getting enough attention get lots of attention."

The Truth In Ad Sales, MyTube, YouSpace

London Business School ranked 5th in the world...

... and 1st non US school by the Financial Times.

Tags: mba

Sweden to open embassy in Second Life

Via Neville Hobson courtesy of Guy. Will it be financed by Swedish taxpayers?

Tags: Second Life

Bebe cat begs

We "cat-sitted" over the new year for a friend and ended up with "Bebe", a very talkative cat. It travelled all the way from Hong-Kong with its owner, survived its quarantine in the UK and learnt a few tricks on the way to get its favourite tibbits. Couldn't resist posting it.

Judy, if Bebe becomes famous, let's say we settled for 25% of direct income and royalties...

Tags: fun

Fox subpoenas YouTube over Simpsons and 24

Beginning or the end?

From Reuters.

Tags: youtube

LinkedIn starts "Yahoo! Answers" like service

LinkedIn starts "Yahoo! Answers" like service.

Tags: linkedin, yahoo, answers

Rent a protester

Young, good-looking, and available for around 150 euros (£100), more than 300 would-be protesters are marketing themselves on a German rental website.

Via BBC

Boo Box: Is Pay-Per-Post getting increasingly popular?

My friend Guy forwarded me this post from What'snext on Boo Box , knowing that it will upset me. A "boo box" is a button you place on your blog in or next to your reviews. If your readers decide to buy the product you describe, you get a share of the sale. BL Ochman thinks it's "a cool idea, as long as bloggers behave ethically with this tool". I am going to bang my old drum here. As a blogger, I am suddenly incentivised to write positive reviews that sell so I can generate more income... Therefore as a review seeker, I am suddenly incentivised to look elsewhere for genuine unskewed reviews. Ethics v. economics.

Tags: pay-per-post, boo box

France's second largest TV channel partners with Google video

France 2 partners with Google video on a dedicated website to cover the 2007 French presidential election.

Mel Gibson's Apocalypto is a cinematographic triumph

I saw Apocalypto last Sunday with my wife. It is one of the best movies I have seen in ages (and I am a movie buff). Apocalypto is a phenomenon: it has a very simple story, it is a different setting to what you are used to, you really care for the characters (no A, B or C-lists actors here but real local casting), it has superb pictures and you are glued to your seat for 138 mins wondering what is going to happen next. This is story telling at its best. And Mel Gibson got a #1 in the US with a movie in Mayan… Amazing achievement. Mel Gibson is establishing himself as The Director to watch. We will watch it a second time this week-end. Go and see it, you won't be disapointed.

Tags: Apocalypto

Second Life Open Source

Liden Labs is releasing some of SL's code to the open source community. Via BBC. Very smart.

Tags: Second Life, open source

Can web 2.0 companies build competitive advantage?

Can they create it and sustain it? How?

That's what I am trying to find out in my management report (final year Executive MBA "thesis" at London Business School).

I would like to interview marketing or management executives from the likes of Bebo, Myspace, Facebook, Kaboodle, Linkedin, Match.com, Friendster or start-ups in the field (relying on attracting and maintaining a critical mass of members to succeed).

I am keen to get a better understanding of the industry; the strategies used by major players and identify the golden rules for success. Interviews will be highly confidential and all data will be presented in aggregated format.

Benefits for executives are:

• Instant feedback/ideas from social media / online PR expert (and MBA student).
• Receive a copy of strategic overview when report is compiled.
• Open up a contact with London Business School (useful for future recruitment, interns and so on...)
• Doing a good deed

I can provide further details and my research tutor's contacts and references. Any help is much appreciated.

Thank you!

Counting the real Second Life population

As of today, Second Life counts 2,341,910 residents, as defined as "uniquely named avatars with the right to log in to Second Life, trade currency and visit the community pages". Critics make the distinction between registered users and active users, using a 10% conversion rate (confirmed by Linden Labs). This puts the number of Second-Lifers in the 200,000 to 230,000 range only. See CNet article.

GigaOm commented on the topic a while ago. Read the comments.

Tags: second life

French protest against 2007

Hundreds of protesters in Nantes (France) marched in the New Year waving banners reading: "No to 2007" and "Now is better!". Give it a few more days guys, the government will cave in and roll back the year.

Via BBC.

PS: Happy New Year to all my readers. Thank you for keeping up with my erratic posting schedule.

'Paris Syndrome' strikes Japanese

Dozen or so Japanese tourists a year have to be repatriated from the French capital, after falling prey to what's become known as "Paris syndrome"...

Tags: paris, japan

Pay per post is a no go

My friend Farhan forwarded me a link to Rockstartup (web 2.0. reality TV…). They are following up “the Internet's next monster company” payperpost.com “from its initial concept to international fame.”

I do not like the concept of pay-per-post at all.

If you are a business, you cannot win. A blogger can trash your product and get paid for it. A blogger can rave about your product but who will believe what he/she says? They are being paid after all. There is an irreconcilable conflict between providing independent opinions about a product and being paid to talk about a product. You just cannot be independent if you are paid by the company those products you are reviewing. As a customer, who are you going to trust? If there is no trust, what is the point to get bloggers talking about your product? The whole think sounds desperate. Are your products so bad or insignificant that you need to pay people to talk about them? If you want to be seen on blogs, join a blog advertising network or Adsense.

The only upside is that you get nice text links in context to your site, thus boost your search engines ranking. Other than that: avoid.

Tags: pay-per-post, rockstartup

Skype to launch Web TV service

Quality TV programmes for free to consumers who have a broadband Internet connection. Next year. Reuters.

Time Magazine person of the year: You

Article.

Sony PSP: All I want for Xmas is a real blog

Sony America has admitted that a blog from "real life PSP fans" was in fact part of a marketing campaign. Sony: "Guess we were trying to be just a little too clever. From this point forward, we will just stick to making cool products, and use this site to give you nothing but the facts on the PSP."

Via GamesIndustry.biz

Children swap music via phones

A survey of almost 1,500 eight to 13-year-olds found almost a third shared music via their mobiles. via BBC
Will the music industry push for a tax on mobile phones or children?

YouTube? You Leave!

StarHub employees fired and disciplined for " misconduct in our office premise" after posting funny video clips on YouTube. Via ChannelNewsAsia.

Tags: youtube

BBC: My science fiction life

The BBC is running a special feature on Science Fiction on its website. You can submit your favourite book, comic, film, TV series... The highlight is a science fiction Flash timeline from Mary Shelley's Frankenstein to "Children of Men". You are invited to contribute and send your recollections/comments on science fiction classics. I cannot get the Flash version to work in Firefox or Explorer so here is a link to the static timeline, organised by decades.

Tags: bbc, scifi

France 24, a French CNN?

Just launched: http://www.france24.com/live/ exclusively online now (in English, French and Arabic).

NY Times: The Future of Online Advertising Is in the UK

I am in the Big Apple today for a workshop on Marcomms/Netcoms integration. Just read this in the NY Times: "Online advertising is racing ahead in Britain, growing at a roughly 40 percent annual rate, and is expected to account for as much as 14 percent of overall ad spending this year, according to media buying agencies. That is the highest level in the world, and more than double the percentage in the United States". See NY Times article which has more interesting data comparisons.

Tags: advertising

Need help with UK regional accents?

Listen in to the diverse voices of the British Isles: 1,200 people talking about language – slang, dialect, taboo words, accents and all sorts of subjects. Only on the BBC.

Tags: bbc

Virtual communities as important as real-world counterparts

The Center for the Digital Future surveyed 2,000 US based individuals about their attitudes to the web. Some results from survey respondents:

• Web consistently outrank TV as major source of entertainment and information
• Respondents spent an average of 8.9 hours a week online (1 hour more than in 2005)
• 43% feel"as strongly" about their web community as they do about real-world friends
• Each respondent made an average of 4.65 virtual friend this year
• 40% were using the web to stay in contact with people
• 37.7% believed the web allowed them to communicate more with friends and family
• 12.5% maintain their own website
• 7.4% kept a blog
• 23.6% posted pictures online

Report abstract (in PDF)

Human brain responds to strong brands differently

Strong and recognized brands create activity in parts of human brain linked to self-identity and reward, according to a study by a team of German scientists. Article.

Tags: marketing, brands, brain

Guy Kawasaki's Venture Capital Aptitude Test

Should MBA grads get into Venture Capital? Guy Kawasaki has a wonderful answer:

"Venture capital is something to do at the end of your career, not the beginning. It should be your last job, not your first one."

Find out why on his blog post and take his Venture Capital Aptitude Test.

Tags: VC, venture capital, kawasaki, mba

ING Direct: the art of breaking bad news

The Bank of England raised the base rate from 4.75% to 5%. ING Direct decided not to follow this increase for their saving rate. As an ING Direct customer, I was of course disappointed... until I received this email:

"At ING Direct we want to offer all our customers a consistently good rate. On this occasion this means we have made the decision to maintain our ING Direct Savings Account interest rate at 4.75% AER*.

While some people may be willing to follow headline-grabbing rates, we know from talking to our customers that the majority prefer their savings to be earning consistently and want to relax knowing they don't have to constantly check Best Buy tables. "

I feel more relaxed now as I know I will be earning less but consistently so. Thank you ING.

Pontiac Motoratilife in Second Life

A cryptic title to link to the Pontiac Motoratilife blog covering the company's activities in Second Life. Jimmy Kimmel, car races and mashup DJs. Nice program.

Tags: second life, pontiac, motoratilife

Every Bond Movie Trailers

Watch trailers from every Bond movies. Courtesy of Kevin Kelly.

French more active European bloggers according to Forrester

• 3% of online Europeans blog.
• France, Italy and Spain combined = 57% of European bloggers. Germany is only 13%.
• France leads the pack with one million active bloggers (don't know how they define "active blogger").

Could not find the original survey online. Anyone?

Article in French on Journal du Net.

Be a winner, not a sinner!

This post may only appeal to Londoners who pass by Oxford Circus on their way to work or shop. One man has been a stalwart of the West-End landscape for nearly a decade: he has a megaphone and relentlessly preaches about Jesus with his famous catchphrase: "Be a winner, not a sinner" to the amusement and irritation of anyone at hearing distance. B3ta.com, a satirical online community is running an interview with London’s most famous street-preacher. While I will keep my non-beliefs to myself, I am encouraging you to read this excellent interview to discover the man behind the apparent madness. Thumbs up for B3ta.com and Phil: they both try to make the world a better place. One by making us laugh and the other by making us think.

UK's fourth largest religion, Jedi Knights demands UN recognition

In the 2001 UK Census 390,000 people listed their religion as Jedi Knight making it the fourth biggest belief in the country. Now they are delivering a protest letter to the UN for official recognition. May the force be with them.

New bus lanes in Manchester

Who lives by the sword dies by the sword. Viral here.

Blogging in Europe: Brits least aware, France rocks, blogs more trusted than television.

Research by Ipsos Mori found that only 50% of UK residents have heard of blogs compared to 90% in France, 58% in Italy, 55% in Germany and 51% in Spain. Other findings from the research:

• 30% polled consider newspaper most trusted media, 24% favoured blog, 17% television and 14% email marketing.
• 52% said they are more likely to buy a product if they have read a positive review online.
• 34% said they opted-out of buying a product because of negative reviews online.

Press release here. Article here. First read in PR Week, 10th of November.

Tags: blogs, europe

Euroblog 2007 Survey

If you are a Public Relations or Communications practitioner and working in Europe, please take part in this survey and share your opinion on the impact of weblogs and social software on public relations and communication management. All participants have the opportunity to register for a free summary of the results at the end of the survey. Survey link.

Social bookmarking services review

Article on Wired. Highest rating went to ma.gnolia (well deserved). Via Micro-Persuasion.

Tags: social bookmarking

I want a winepod for Christmas

A winepod is a state-of-the-art fermentation, pressing, and ageing personal wine making unit. It is designed like a cocoon, packed with interactive features (you can control temperature, post videos, connect with other winepod users...) and it holds 57 litres of wine (average consumption in UK is about 12 litres - 49 liters for France - so you and your friends won't run out.. of good things to say about the Winepod).

The Dark Side of Social Media

Rohit Bhargava comments on the risks for consumers to be turned off from blogs, who supposed to be genuine voices but who are increasingly tainted by "flogs" and "astroturfing". His 5 lessons:
- Be as transparent as you can
- Don't be affraid to admit you are marketing,
- Understand who your detractors are and assume they will always hate you
- Make sure you have supporters that will fight for you
- Listen, participate and respond

Add social bar on blogger.com

VideoWrap has written a nice piece of code to insert into your Blogger.com template to allow your readers to automatically bookmark to Digg, Del.icio.us, ReddIt, Slashdot, Furl, Newsvine and Yahoo. I am trying it on this blog.

The nail that stands out will be hammered down

The Internet Society of China has recommended to the government that bloggers be required to use their real names when they register blogs. CNN Technology.

Teenagers, MySpace, Google: the tale of an imperfect web

Dr. Sam Vaknin writes on how Google, MySpace, Blogspot and Wikipedia feed on each other and distort natural positioning in search engines. For example if website A has 700 incoming links from 700 different websites and website B has 700 incoming links, all of them from various pages on MySpace, website B will be ranked higher in Google's search results.

He concludes that since MySpace users are predominantly teenagers, they are the ones who control which websites feature in Google's first results, therefore control the web.

Via Steve Rubel

Tags: google, seo, wikipedia, myspace, blogspot

South Korea invents the "wifelogger"

Korean housewives are keen on blogging. They are known as "wifeloggers", earning fame and apparently US$2,000 monthly on average from their online diaries . See article on Channel News Asia (Singapore). Interesting facts about South Korea (SK):

• 2/3rd of SK's homemakers are online
• 300,000 are active bloggers
  
• Internet users in SK prefer pictures over text and videos over still photographs
• They spend an average of 47 hours online every month, highest after Israelis and Finns.
  

Tags: asia, south korea, blogs

Nissan won defamation lawsuit against French blogger

Stephanie Gonier is an ex-Nissan executive. She took parental leave and was unhappy about how she was treated when she came back. She started a blog where she recorded her story including scans of her correspondence with the company, culminating to her dismissal. Nissan took the matter to court. While the tribunal acknowledged her right to self-expression, she published personal data about her colleagues, violating their right to privacy and was accused of defamation.

Via Liberation (in French)

Tags: nissan, blogger, france

Advertising and the end of the world

Fantastic documentary from Sut Jhally that was shown in an elective at school. A video preview can be found on Youtube as well as on the Media Education Foundation website.The documentary’s main points can be found here .

Tags: advertising, jhally

Wal-marting across America

Business Week runs a feature on “fake blog” Wal-marting across America. A few years ago, many A-List bloggers woke-up up the PR world to the blogosphere with calls for transparency and genuine engagement. I learned a lot from them. Today, most comments on this story revolve around disclosing your relationships with your clients, or any parties central to the topic of your blog, disclosing being paid for blogging or sponsorship as well as lack of response from interested parties. I don’t have enough information to comment and I don’t want to (my employer is a competitor to Edelman so it will be misinterpreted) but surely we should know better by now?

Tags: wal-mart, blogosphere

Web overtakes newspapers in Europe

According to Jupiter Research, Europeans spend four hours per week online on average compared to three hours reading newspapers and magazines. France, which has the highest rate of broadband access, has the highest average number of hours spent online per week.

I tried to locate the research paper, an abstract or even the original news release on Jupiter's website but I was overwhelmed by cluttered information, poor usability and slow response time.

via Brand Republic

Tags: jupiter, media_consumption, media, europe

Youtube: a message from Chad and Steve

The rumour is confirmed. Google did buy Youtube. Is that the end for Google video? A message from Chad and Steve: thank you, we'll develop more functionality, all for the community. My personal note: I followed youtube since the beginning and I am addicted. Don't turn it into advertising galore and keep the edge. Well done.

Tags: youtube, google

Current TV comes to the UK next spring

Current TV is like youtube, but on television. It's user generated, there are editors who choose what goes on air but mostly people vote for what they want to see and it's a pretty unique experiment. It's founded by Al Gore (the man who invented the Internet then redeemed himself by saving the planet through his excellent documentary "An Inconvenient Truth" - which I cannot stop recommending to any living being unfortunate enough to cross my path).

Current TV is coming to the UK through BSkyB next spring says the Sunday Times. Another bastion of old media falling under users' control.

Tags: CGM, IPTV, currentTV

Google to buy Youtube for $1.6Bn?

If you can't beat them, join them. The rumour goes.

Tags: google, web2.0, youtube

Bournemouth University's CEMP is wiki-ing too!

Following on my post on Standford's wiki, David Phillips pointed me to the Centre for Excellence in Media Practice's wiki from Bournemouth University.

One of my favourite feature is the "dialogue box", a visual forum where you can see which way opinion is swinging, and individual comments. I like the interface and see that working well for some online polls for marketing clients.



I am taking this opportunity to apologise for my lack of frequent (and quality) postings to my readers. Juggling work, studies and family life is hard and often what gets sacrificed is social life, offline and online.

Stanford starts a Wiki

Steve Rubel's comments and link.

Good opportunity to remind of the London Business School blogging community.

Tags: mba, wiki

All talk, no digital

Campaign (UK print edition, 29th of September) is running a special report on "how good are advertising agencies' digital departments". It is a topic close to my heart as I spent 4 years with Grey Interactive in Paris then London. In a nutshell, the report is a tale of deception. There is much talk of integration but few agencies have credible in-house interactive capabilities or truly partner with their digital counterparts. It is rather ironic considering that back in the late 90s, we all thought that the stand-alone full service interactive agency would have disappeared by now, absorbed by big ad agencies who would have wisen up to the trade. Reading the report, it seems pretty far off. Here is Campaign’s verdict. The first figure is how the agency rates itself, the second how Campaign rated them. 1 is for poor, 7 for outstanding. For the narrative bit, you’ll have to buy or steal the magazine.

• AMV BBDO: 5/3
• BBH: 7/6
• CHI: 6/3
• DDB: 6/5
• Euro RSCG: 6/3
• Grey: 5/3
• JWT: 3/2
• Leo Burnett: 5/3
• Lowe London: 5/2
• M&C Saatchi: 5/4
• McCann Erickson: 4/3
• Mother: 6/6
• Ogilvy & Mather: 6/6
• Publicis: 4/4
• RKCR/Y&R: 4/2
• Saatchi & Saatchi: 4/4
• TBWA: 5/2
• WCRS: 5/4

I’d like to see that for PR agencies now. PR Week anyone?

Tags: advertising

kartoo: visual search engine

Kartoo.com maps your search engine results. I like the interface and the connections between search results.

Tags: kartoo

Kermitt the frog enters the matrix

Great animation piece: The Muppet Matrix.

Tags: muppet matrix, mashups, matrix

An Inconvenient Truth

I saw it last week-end in London. It certainly doesn't leave you indifferent. Read the facts on the official website, check-out the blog for updates, go and see the movie or rent the DVD when it will be released. Invite your colleagues, your friends, your family, and your children. Spread the word and help make a difference before it is too late.

Tags: inconvenient truth, climate change, global warming, environment

How to pretend to listen when playing with your Blackberry

Attend Dogbert's communication seminar.

Tags: fun

I am not blogging in India...

In case you wonder why I am so quiet, I am doing a study trip with the London Business School in India. It involves doing an audit in a local company for a week with presentation to their management and to our school. While in Mumbai, I had the pleasure to meet up with a fellow PR practitioner who happens to read my blog!

I am back in the UK next Thursday.

Download free books with Google Books

Google launched Google Books. Full download is restricted to public domain books (copyright free or expired). It is similar to Project Gutenberg which has 19,000 free ebooks for download. Google's value is that you can search any books like you search websites.

Search Engine Watch does a great review of the service.

Tags: google books

Myspace users balk at phony profiles, advertising

There seems to be growing complaints about Myspace getting "too commercialised". We are talking here about fake profiles "in which brands can create their own pages and have their own friends list". It reminds me of Mazda or Captain Morgan.

Rachel Honig, from Digital Power & Light comments: "(...) at some point the fictional character isn't going to be able to interact with you anymore, and the novelty will wear off (...) As a marketer, it's all about creating a long and meaningful relationship with the consumer, and if you leave them feeling sort of cheated, as it were, that's not helping."

The Online Media Daily points to a Universal McCann survey that found that only 10% of users said corporate messaging in blogs "can add value to my experience."

Tags: Myspace, advertising

How web 2.0. aware are you?

My colleague Guy sent me this "web 2.0 Awareness test".

Tags: web 2.0

Advertisers wary of advertising on social networks

New Media Age (Print edition – 24.08.06) carries a short article on how major advertisers are wary of putting ads in social network sites. The main concerns are that brands could be seen in an "inappropriate context" and could be “destroyed by teenagers”. Control, control and old models...

I like Jeremy Verba’s quote: “Brand marketers will go where the audience is (…) when MTV and cable TV launched, advertisers didn’t want to be there.”

Google Myspace deal

Google will provide search and ads to MySpace. Peter Chernin, president and COO of News Corp: "The real potential for a home run is combining Google technology with our demographic information".

Article on Marketing Vox

Tags: google, myspace

Agency.com's extra cheesy pitch video to Subway goes viral

I came across this story through Steve’s bellicose posting. I started to write a contrarian post to defend Agency.com’s much mocked-after video pitch to Subway, diligently posted on Youtube for the world and its viruses to enjoy. However, after reading comments on AdFreak, Adrants and on Youtube, I changed my mind. There is ground for reputational damages.

I thought that the clip’s cheesiness was a cultural trait but to my relief, most bloggers across the pond found it heavy to digest too. Yet, I do like the idea of doing a pitch video of a team doing a pitch video and I can see while a client would like to work with such motivated, jargon-savvy and enthusiastic team. There is nothing remotely interesting happening throughout this 9 minutes movie. It’s like watching “The Office” without the irony. Yet it was viewed 20,720 times since it was posted 2 days ago (that’s a big number). It attracted 170 comments (that’s big too, even if we minus the agency’s staff). It certainly didn’t let its viewers indifferent... and that is the snag: this viral effect was fuelled by derision.

This will impact Agency.com’s credibility and could drag Subway’s down too, by association. A perfect example: Coudal, a Chicago based integrated agency made a spoof video where they take the piss of Agency.com’s movie while spitting out Subway’s sandwiches. I could see that easily snowballing into an Agency.com & Subway spoof video parody frenzy. Both brands will not escape unscathed. I hope that Agency.com gets the business to bring a happy ending to this.

Tags: Agency.com, subway, viral, video, advertising